IT service management (ITSM) is a key communication element between IT and end users. The users’ perception and evaluation of the work of the IT department depend on the system and processes adopted by the company. Modern ITSM systems go beyond mere IT and support the implementation of other business processes for the more effective […]
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Endpoint management in the IT environment increases the performance of IT staff and users; it supports administrators in collecting detailed data about devices and automating the deployment of operating systems and software. It allows quick problem-solving and other operations on users’ computers without interrupting their work. Such systems integrate and enable global management of all
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